Unlock Your Potential

Letter of Recommendation

To Whom It May Concern,

I wanted to share my appreciation and support for Trena Richard for the role that she is foreseeing to fulfill.

I onboarded to Trena’s team April of 2024. During this period, I learned that Trena had been with the company for 13 years and going strong. The longevity Trena has in place already told me a lot about her commitment to her growth and achievements. Learning that Trena had experience in many departments under the company makes her a great asset. Allowing her to build a strong foundation in any role she took on, while still attending school to further continue her self-development. Setting herself up to succeed and become the amazing supervisor that she is.

I come from a great deal of experience in customer service. Over 22 yrs. In this time, I have worked with Target, Home Depot, Enterprise Holdings, and currently here at the company. In my time spent with these companies, I have advanced to many management positions, in which I received a lot of training from various individuals with unique styles. None like Trena.

Working under Trena’s supervision, I can firsthand say she is one of a kind. Trena is truly a relationship-building individual. She is passionate about driving forward the business with her team and any one of us would run walls for her to achieve goals together. She has a fire within her that fuels from mentoring, developing, and training others to their best potential. She has a candid way of doing it but does it with grace and positivity. Anytime Trena went over any opportunity I needed to strengthen; she never made me feel like there was something wrong. She made me feel capable, confident, and ensured she facilitated the tools necessary to ensure this opportunity became a strength.

Trena finds great return of investment in spending time with her team. When she is not teaching us something through our team meetings or huddles; she ensures to spend quality and impactful time in our one-on-one meetings. She knows how to apply strategy and eloquence in every interaction she has with us. She is a great motivator, promotes great morale, strong culture, while driving great results. Her long track record of success makes her the perfect person for this position.

If you have any questions about Trena that I can assist with, please do not hesitate to reach out.

Respectfully, Jay